Careers

JOB DESCRIPTION
Responsible for welcoming customers and receiving orders with a kind and professional manner. To be successful as the front of the house staff, you should be personable, a multitasker, and adept at time management.

DUTIES:
• Provide great customer service; greet customers immediately; have a positive attitude and ready to work
• Follow FOH dress code
• Create a friendly and comfortable environment among customers and team members
• Share Product Knowledge to assist customers and give recommendations of available items
• Prepare food and drinks, as needed.
• Ensure cleanliness; maintain a clean and aesthetically pleasing display of product
• Promptly clear and sanitized tables for the next available customers
• Keep the register and supply inventory properly organized and sanitized
• Restock necessary supplies and prepare pastry boxes for future orders
• Check all incoming app orders frequently
• Promote and speak kindly about the business, i.e. specialty items, events, etc
• Receive all forms of payment ethically and accurately
• Supporting other Shop staff members by assisting with other tasks, as needed.
• Reporting kitchen accidents or violations of food safety codes and procedures.
• Follow and complete exit shift procedures
• Maintain knowledge and practice the company’s mission and vision, and policies and procedures of the Employee Handbook

SKILLS REQUIRED
• Proactive and multitasker
• Great interpersonal and teamwork skills
• Strong written and verbal communication skills
• Strong attention to details, aware of surroundings
• Staying focused and on task
• Proven success working with all levels of management
• Willingness to perform additional duties to facilitate the company’s operations, as needed

MINIMUM QUALIFICATIONS:
• High School Degree or equivalent
• Prior work experience.
• Strong problem-solving and communication skills.
• Exceptional time management skills.
• Ability to stand or walk for up to a 6-hour shift and lift at least 25 pounds.
• Willingness to comply with all food safety procedures.

PREFERRED QUALIFICATIONS (not required)
• Previous Hospitality/Food Industry Experience
• Food Handler’s License Preferred
• Secondary Language, preferably Spanish
• Experience working on a small team or start-up

JOB SCHEDULE:
• Full time 32+ hours, flexible days but must include Saturdays & Sundays

SPECIAL REQUIREMENTS:
• Must pass a background check
• Driver’s License and reliable transportation

SPECIAL NOTE:
Position requires the employee to work at our Mariposa and/or 18th Street locations.

JOB DESCRIPTION
Responsible for welcoming customers and receiving orders with a kind and professional manner. To be successful as the front of the house staff, you should be personable, a multitasker, and adept at time management.

DUTIES:
• Provide great customer service; greet customers immediately; have a positive attitude and ready to work
• Follow FOH dress code
• Create a friendly and comfortable environment among customers and team members
• Share Product Knowledge to assist customers and give recommendations of available items
• Prepare food and drinks, as needed.
• Ensure cleanliness; maintain a clean and aesthetically pleasing display of product
• Promptly clear and sanitized tables for the next available customers
• Keep the register and supply inventory properly organized and sanitized
• Restock necessary supplies and prepare pastry boxes for future orders
• Check all incoming app orders frequently
• Promote and speak kindly about the business, i.e. specialty items, events, etc
• Receive all forms of payment ethically and accurately
• Supporting other Shop staff members by assisting with other tasks, as needed.
• Reporting kitchen accidents or violations of food safety codes and procedures.
• Follow and complete exit shift procedures
• Maintain knowledge and practice the company’s mission and vision, and polices and procedures of the Employee Handbook

SKILLS REQUIRED
• Proactive and multitasker
• Great interpersonal and teamwork skills
• Strong written and verbal communication skills
• Strong attention to details, aware of surroundings
• Staying focused and on task
• Proven success working with all levels of management
• Willingness to perform additional duties to facilitate the company’s operations, as needed

MINIMUM QUALIFICATIONS:
• High School Degree or equivalent
• Prior work experience.
• Strong problem-solving and communication skills.
• Exceptional time management skills.
• Ability to stand or walk for up to a 4-hour shift and lift at least 25 pounds.
• Willingness to comply with all food safety procedures.

PREFERRED QUALIFICATIONS (not required)
• Previous Hospitality/Food Industry Experience
• Food Handler’s License Preferred
• Secondary Language, preferably Spanish
• Experience working on a small team or start-up

JOB SCHEDULE:
• Part-time up to 18 hours, flexible days but must include Saturdays & Sundays

SPECIAL REQUIREMENTS:
• Must pass a background check
• Driver’s License and reliable transportation

SPECIAL NOTE:
Position requires the employee to work at our Mariposa and/or 18th Street locations.

JOB DESCRIPTION

The Pastry Assistant 1’s main functions are to assist the Pastry Chef in the preparation and production of pastry products, including measuring and mixing ingredients, shaping dough, baking product. Maintain a clean and organized work environment, including washing dishes, sanitizing surfaces, and sweeping and mopping floors.

DUTIES:

The primary duties and responsibilities include, but are not limited to the following:

• Starting the morning bake at 3:30a: beginning the day’s dough proofing tasks and traying up bakes
• Mise en place: accurately weighing out ingredients for recipes
• Scooping and shaping doughs
• Regulation of cooking temperatures, replenishing station as needed
• Carefully packing up catering, wholesale and other location’s pastries for delivery
• Properly following each recipe to company specifications
• Accepting and checking in deliveries
• Maintaining strict cleaning/sanitization schedule: washing dishes, sanitizing surfaces, sweeping, mopping floors, throwing out trash and walk-in/freezer sanitization
• Maintaining strict organization schedule: tidying and reorganizing ingredients, dry storage, walk-in
• Taking daily, weekly and monthly inventory
• Maintain knowledge and practice the company’s mission and vision, policies and procedures, and employee handbook
• Create and maintain a positive, safe and healthy work environment

SKILLS REQUIRED

• Understanding of bakery operations and basic baking techniques
• Understanding and implementation of strict health and hygiene standards
• Time Management: Operate efficiently and prioritize tasks can make a significant difference
• Proactive problem solver
• Detail oriented: following recipes, reading orders, addressing allergies 
• Communicate and relate effectively at the workplace
• Professionalism: Positive attitude, taking initiative
• Math skills: Good comprehension of math to accurately measuring
  ingredients, taking inventory
• Team work: Collaboration and the ability to work well as part of a team are important for team success
• Must be able to regularly move ingredients/materials weighing up to 50 pounds across the bakery  

MINIMUM QUALIFICATIONS:

• Culinary School Certification
• High School Diploma or equivalent 

PREFERRED QUALIFICATIONS (not required)

• Previous Hospitality/Food Industry Experience
• Food Handler’s License, Manager License Preferred
• Secondary Language, preferably Spanish
• Passion for Pastry and Fine Foods
• Experience working on a small team 

JOB SCHEDULE:

• Full time 32+ hours, Wed – Sun, 3:30am – 10:30am
• Must be available weekends and holidays

BENEFITS:

• Employees can opt-in to 401k program
• Full time employees can opt-in to our medical coverage

SPECIAL REQUIREMENTS:

• Must pass background check
• Driver’s License and reliable transportation

JOB DESCRIPTION

The Retail Admin Assistant is first point of contact for all business office support and admin support to the chef. The main functions are to provide administrative support to the management team and chef with regard to the pastry shop’s documentation, facilities, communications, systems administration, recordkeeping and general administrative functions.

DUTIES:

The primary duties and responsibilities include, but are not limited to the following:

• Organize & Prioritize: Manage paperwork, prioritize emails, and ensure management focuses on top tasks
• System Creation & Improvement: Implement and refine systems to help the business side of the pastry shop run efficiently
• File & Document Management: Organize online files, keep crucial hard copies, create key documents, and organize, scan and archive receipts and invoices
• Calendar, Project, & Office Management: Manage complex calendars, schedule team meetings and the chef’s appointments, manage timelines, and ensure smooth business side operations
• Meeting Agenda & Follow-Up : Create agendas, track action items, and follow up on tasks
• Comms: Effectively handle incoming & outgoing communications with discretion, confidentiality and urgency
• Arrange travel as necessary
• Maintain internal spreadsheets and databases including data entry for sales reports, use attendance information to predict necessary staffing levels
• Assist with with payroll
• Collaborate cohesively with other team members
• Assist with various administrative tasks and ad hoc projects, as needed
• Maintain knowledge and practice the company’s mission and vision, policies and procedures, and employee handbook
• Create and maintain a positive, safe and healthy work environment

SKILLS REQUIRED

• Punctuality and Time Management: Operate efficiently and prioritize tasks can make a significant difference
• Detail oriented
• Proficiency in Office Software (Outlook, Excel, Adobe Pro, Word) and online applications such as Canva.
• Fluent in the English
  language including effective oral and written communication skills with excellent attention to detail
• Excellent follow-up and organizational skills
• Ability to maintain confidentiality of sensitive information
• Takes initiative in ensuring jobs are completed and
  scheduled deadlines are met
• Self-starter with ability to work in both team and
  individual environments
• Ability to work independently with a proactive approach to problem-solving
• Flexibility to adapt to changing schedules and priorities
• Professionalism: Positive attitude, taking initiative
• Setting and communicating expectations and delivering projects on time
• Team work: Collaboration and the ability to work well as part of a team are important for team success
• Must be able to regularly move supplies/materials weighing up to 25 pounds

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent.
• Experience in facilities and administrative support

PREFERRED QUALIFICATIONS (not
required)

• Experience in retail, hospitality or customer service
• Food Handler’s License
• Secondary Language, preferably Spanish
• Passion for Pastry and Fine Foods
• Experience working on a small team

JOB SCHEDULE:

• Full time 32 hours, Tuesday – Saturday, 8:30am start
• Must be available Saturdays and some holidays
• This is not a remote position, employee is expected to be on site during work hours.

BENEFITS:

• Employees can opt-in to 401k program
• Full time employees can opt-in to our Medical Coverage

SPECIAL REQUIREMENTS:

• Must pass a background check
• Valid Driver’s License, reliable transportation

JOB DESCRIPTION

Event & Community Outreach Coordinator’s primary responsibility is to manage all aspects of event planning and execution and building our Le Dix-Sept community through community based events, pop ups,
private events and social engagement. All events and communications should be a
platform for storytelling and brand building and reinforcement. This role encompasses a wide range of duties including being a brand ambassador at events who will speak to the brand and our vision. It will include planning, budgeting, brand training, vendor/partner management and social content development. Successful candidates will have previous experience in customer facing event coordination and social media management.

DUTIES:

The primary duties and responsibilities include, but are not limited to the following

Event Coordination:

• Oversee the planning, budgeting, set up, operations of all events
• Be onsite during events as the lead point person, and supervise all event logistics from set up through
  break down
• Maintain effective communication and manage expectations with clients, vendors and team
  members
• Liaise with collaboration partners, various vendors and suppliers to guarantee that all necessary equipment and services are available and operational for events
• Manage, track and maintain all event equipment, displays, disposables
• Track and manage inventory of outsourced equipment
• Ensure to adhere to budgets
• Work with manager to identify staffing for events
• Ensure all event details are current and accurate in Asana based on ongoing communications
• Create any event materials
  needed, including signage, menus, other documentation requested
• Development final run of show and communicate the doc to the leadership team and event staff
• Confirm event staff is on time, in LDS brand appropriate uniform, trained on their role at the event and our brand message
• Conduct Post event evaluation including gathering feedback and analyzing data to identify
  any areas of improvement
• Balance shifting priorities with various deadlines to drive deliverables
• Resolve any challenging onsite event situations in a calm and professional manner

Community Outreach

• Accurately and clearly communicate Le Dix-Sept’s brand story and offerings
• Identify potential events and community collaborations and reach out to them to develop
  relationships
• Manage semi-annual Book Drive
• Assist in creation and management of social media content calendar in collaboration with manager
• Coordination and implementation of influencer campaigns and visits
• Be on the cutting edge of digital, social media, and online video trends, innovations, and emergent interactive technologies; make recommendations on new features and applications
• Represent Le Dix-Sept at organizational and community events to boost visibility or enhance our relationships and opportunities across the Bay Area.
• Create digital asset content for social media, website, email marketing and promotional materials across various media, continually ensuring accuracy

Maintain knowledge and practice the company’s mission and vision, policies and procedures, and employee handbook

Create and maintain a positive, safe and healthy work environment

SKILLS REQUIRED

• Proficiency in Office Software (Outlook, Excel, Adobe Pro, Word) and comfortable with the tools in
  Adobe Creative Suite.
• Proficiency in online applications such as Canva and project management software, Asana
• Able to clearly communicate Le Dix-Sept in all branding, content, and company communications
• Proficient Photography Skills
• Strong written and verbal communication skills
• Ability to manage multiple projects simultaneously with a strong
  attention to detail
• Creative thinking and problem-solving abilities             
• Punctuality: arriving on time for set-up and efficiently breaking down events
• Demonstrated excellent customer service skills

MINIMUM QUALIFICATIONS:

• Bachelor’s degree
• 1-3 years of experience in event
  management, marketing or project management
• Must have an open and flexible schedule including mornings, afternoons, evenings, weekends and holidays as needed
• Must have strong organizational
  and project management skills, as well as attention to detail
• Excellent written and verbal communication skills, as well as outstanding copywriting and proofreading skills
• The ability to multitask and manage multiple events concurrently
• Excellent time management, organizational and prioritization skills

PREFERRED QUALIFICATIONS (not required)

• Previous Hospitality/Food Industry Experience
• Food Handler’s License
• Secondary Language, preferably Spanish
• Passion for Pastry and Fine Foods
• Experience working on a small team

JOB SCHEDULE:

• Part time 20-30 hours, office hours between Tuesday – Friday 8:30a – 5:30p, schedule will flex based on events
• This is not a remote position, must be onsite in the office and attend events in person
• Must be available evenings, weekends and some holidays for events

BENEFITS:

• Employees can opt-in to 401k program
• Full time employees can opt-in to our Medical Coverage

SPECIAL REQUIREMENTS:

• Must pass a background check
• Driver’s License and reliable transportation, events will be held at our shop locations, within San Francisco and the Bay Area