How do I order?
Make your choices from our online store.
All prices shown are in U.S. dollars and do not include shipping charges and sales tax. Note that we will collect applicable sales tax on items shipped to California, New York, Pennsylvania and any other state which requires us to collect tax.
Where do you ship?
California and the rest of the U.S.: We can ship your order to you anywhere in the United States. For shipping options and estimated charges, please click here.
Why aren’t certain items available to ship?
Quality is of the utmost importance to us, and we want to ensure that our products arrive in superb condition. For this reason, we retain the right not to ship perishable items to certain warmer climate states during the summer months unless you have paid for our special shipment -- your order packed with dry ice or ice packs within an insulated container for shipment. For further details, please contact Le Dix-Sept at CustomerService@LeDixSept.com.
How do I pay?
You may pay by credit or debit card.
May I return items?
We do not accept returns.
If you received items that differ from those ordered from our online store, please contact CustomerService@LeDixSept.com within three business days of receiving the item. We will attempt to help you resolve the issue.
Why did the items in my shopping bag show as unavailable when I tried to check out?
When you place an item in your shopping cart, that item is still available for purchase by other customers. If you and another customer are simultaneously in the process of ordering the last available supply of an item and the other customer completed the check-out process before you, you will receive a message that the particular item is temporarily out of stock. If this occurs, we apologize for the inconvenience and invite you to return soon and re-order – we refill our stock several times a day.
Why can’t I order more than 5 pieces of a particular item?
In order to protect our brand and minimize unauthorized reselling of our products, we limit your order to no more than 5 pieces per type of product. In some special cases, we may lift this limit. For further details, please contact Le Dix-Sept at info@LeDixSept.com.